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Terms of Use
This web site is a service of Glacia Nova, LLC (“Glacia Nova”
or “we”). If you continue to browse and use this website you are agreeing to
comply with and be bound by the following terms of use. IF YOU DO NOT AGREE TO
THESE CONDITIONS (WITHOUT MODIFICATION), YOU ARE NOT AUTHORIZED TO ACCESS OR
OTHERWISE USE THE SITE.
The use of this website is subject to the following
terms:
- The content of the pages of this website is for your general
information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or
guarantee as to the accuracy, timeliness, performance, completeness or
suitability of the information and materials found or offered on this
website for any particular purpose. You acknowledge that such information
and materials may contain inaccuracies or errors and we expressly exclude
liability for any such inaccuracies or errors to the fullest extent
permitted by law.
- Your use of any information or materials on this website
is entirely at your own risk, for which we shall not be liable. It shall
be your own responsibility to ensure that any products, services or
information available through this website meet your specific
requirements.
- Except for content that is in the public domain, all content, as
well as the selection and arrangement of the content, is owned by or licensed
to Glacia Nova, and is protected by copyright, trade dress, trademark, unfair
competition, and/or other laws and may not be used, copied or imitated in whole
or in part. All rights in and to the content are expressly reserved by Glacia
Nova.
- Unauthorized use of this website may give rise to a claim
for damages and/or be a criminal offence.
- This website may include links to other websites. These
links are provided for your convenience and to provide further information
or functionality. They do not imply that we endorse the website(s). We
have no responsibility for the content of the linked website(s).
- You agree to indemnify, defend, and hold harmless Glacia
Nova, its officers, directors, employees, agents, licensors and suppliers from
and against all losses, expenses, damages and costs, including reasonable
attorneys' fees, resulting from any violation of these terms of use or any
activity related to the use of our website by you or any other person
accessing the site using your account.
- Your use of this website and any dispute arising out of
such use of the website is subject to the laws of Nevada.
Return Policy
Bottled water is a food item, and may be returned for
EXCHANGE, only in case of product defects, within 14 days from the date shipped.
1. To return item(s) for EXCHANGE, first call us to
obtain a Return Authorization Number (RA#): (866)
956-0713
2. Clearly print the RA# on the outside of the
package. We are unable to process exchanges without the return authorization
number.
3. Then, ship your items to:
Real Glacier Store Distribution Center
1520 15th Street NW, Suite 120
Auburn, WA 98001
Please retain your record of shipping, as we are not
responsible for item(s) lost or damaged in transit.
When an order is shipped to a customer and the package is
returned marked “refused”, “return to sender” or “undeliverable” by the courier
after several delivery attempts or because of address error on the part of the
customer, the customer will be charged for the return shipping charges. If the
customer still requests the item to be shipped back to a correct address, then
the customer will be charged such additional shipping fees.
Gift certificate sales are final and cannot be returned.
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